Dear HCC records department,
Oct. 13th, 2009 01:48 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
fisme_nasuLook. I know you have a shitty job. I had a similar one maintaining the records at the day care voucher program. I was the office bitch and I had to field calls from belligerent people all day. But I always tried to get those people helped - I never brushed them off or lied to them.
When I called you last Thursday and told you you had cashed my check two weeks prior with no response, you gave me some story about how it would take a while to get my records from the "other system," but you'd leave your coworker a sticky note telling her to get it done first thing in the morning on Friday. You do this all the time, you said. Well, I guess you must have a heck of a lot of sticky notes, because when I called you just now, you told me that you just sent it out. I know you were open yesterday. WTF? I don't think your sticky note priority system is working very well. Get it together.
Thank goodness this is (hopefully) my last interaction with your incompetent asses. Now I have to badger the College Board into finding out if they processed the fax I sent last week.
When I called you last Thursday and told you you had cashed my check two weeks prior with no response, you gave me some story about how it would take a while to get my records from the "other system," but you'd leave your coworker a sticky note telling her to get it done first thing in the morning on Friday. You do this all the time, you said. Well, I guess you must have a heck of a lot of sticky notes, because when I called you just now, you told me that you just sent it out. I know you were open yesterday. WTF? I don't think your sticky note priority system is working very well. Get it together.
Thank goodness this is (hopefully) my last interaction with your incompetent asses. Now I have to badger the College Board into finding out if they processed the fax I sent last week.
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no subject
Date: 2009-10-13 06:20 pm (UTC)eta: it is still absurd that it took so long, though. It should have been taken care of when they cashed your check.
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Date: 2009-10-13 07:14 pm (UTC)no subject
Date: 2009-10-13 07:32 pm (UTC)/says a part time student employee ;)
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Date: 2009-10-13 07:47 pm (UTC)You must be the exception that proves the rule. ;)